Terms.

Who these terms are between

“We” means TaskForce Work, Corp., a North Carolina corporation, doing business as TaskForce. “You” means anyone using this site or asking us for work. Using the site means you accept these terms. You need to be 18 or older, and if you’re acting for a business, able to speak for it.

Services

TaskForce builds AI into one repetitive task at a time, inside the tools your business already uses. We offer the Working Week (one task, running in five business days, at a fixed price), Discovery (a paid plan for larger work, credited in full toward the build that follows), Care (monthly upkeep of a task that’s running), Managed (a new task built each month, with Care on the tasks already running), and bigger builds scoped in writing. Current prices are at taskforce.work/pricing. Work starts once both sides sign a written agreement. It sets the scope, the price, and what we deliver.

Prices and payment

Project prices are fixed. The price agreed in writing is the price paid. Scope changes are agreed before they happen, never billed after. The Working Week is paid before day one. Care and Managed are billed monthly, in advance. Care runs month to month. Managed runs for its first 90 days, then month to month. Either one ends when either side gives 30 days’ notice in writing.

What providers charge you

A build runs on services opened in your name: an AI service, an automation tool, and, when a task sends texts, a phone number registered with the carriers. Each provider bills you directly, at its own prices. We never resell those services or mark them up. Before day one you get a written estimate of the monthly running cost, and a spending cap is set on the AI account. Provider prices shown on this site are examples and change when providers change them. The day-five refund covers our fee; anything you paid a provider directly is between you and that provider.

The day-five promise

If it isn’t running on day five, you don’t pay. Here is what that means, in full. The Working Week is paid before day one. The five-day clock starts once every access named in the scope note has been provided; for a task that sends texts, that includes the carriers’ approval of your number. “Running” means the build passes the day-four test in your agreement: it runs beside your person on the same inputs and produces the agreed output. If it hasn’t passed by the end of day five, we refund the full fee within five business days, and the refund is the whole remedy. The promise covers the Working Week; Discovery, Care, Managed and bigger builds set their own terms in writing. It doesn’t cover a task changed after day one or access withdrawn during the week; if either happens, we talk before anything is billed.

AI, your customers, and your OK

AI can be wrong, so every build runs under written rules you approve, is tested on your own past work before it goes live, and has an off switch you control. When a build writes to your customers, it tells them plainly when AI wrote the message. Nothing goes out under your name without your OK: either you approve each message, or you approve the wording it follows. You’re responsible for having your customers’ consent where the law requires it, for example before texting them, and for honoring their opt-outs. Work that touches health information runs only under business associate agreements, with you and with each provider that handles it.

Ownership

You own it on handover, once payment has cleared, unless your agreement says otherwise. That covers the accounts it runs on, how it’s set up, its written rules and logins, and the data it handles. We keep our own templates and tools. When the work ends, our access to your accounts is removed. Any support after handover is whatever your agreement names.

What we promise, and what we don’t

We deliver what the signed agreement describes. Before you accept a build, it runs beside your person on the same inputs, timed. We do not promise business results. The hours you get back depend on your business. That is why the before number comes first.

The website

Content on this site is general information, not professional or legal advice. The walkthroughs on the site show how a build runs and use stand-in business names; they are not client results. The example running costs come from providers’ published prices; they are not a quote. The site is provided as is; we may change or take down any part of it. The words, marks and code on it are ours; quote us with credit. Don’t attack the site, scrape it for spam lists, or send the intake anything false or harmful. Links to other sites are not endorsements.

Accessibility

We build to WCAG 2.1 AA as best we can. If something here doesn’t work for you, email us and we’ll fix it or get you the same information another way.

Liability

Where the law allows, our total liability for any claim is capped. The cap is what you paid for the work the claim relates to; for the website alone, it is $100. Neither side is liable to the other for indirect or consequential loss.

Law and disputes

North Carolina law governs these terms. Disputes go to the state or federal courts in Buncombe County, North Carolina, unless your agreement says otherwise. If any part of these terms can’t be enforced, the rest still stands.

Changes and contact

When these terms change, the date at the top changes; using the site after that is acceptance. Questions: hello@taskforce.work.